Help & Support
Find answers to common questions and get the support you need to make the most of RunClub.
Getting Started Guide
Complete guide to using RunClub
Training Tips
Expert advice for runners of all levels
Safety Guidelines
Stay safe while running with our guidelines
Community Guidelines
Rules and expectations for our community
Frequently Asked Questions
How do I get started with RunClub?
Click the "Sign Up" button in the top right corner, enter your email and create a password. You'll receive a confirmation email to verify your account.
How can I find running events near me?
Use the Events page to browse upcoming runs in your area. You can filter by distance, date, and location to find events that match your preferences.
How do I join a running club?
Browse clubs on the Clubs page and click "Join" on any club that interests you. Some clubs may require approval from club administrators.
Can I track my running progress?
Yes! Your dashboard shows your running statistics, personal records, and progress toward your goals. You can also log runs manually or connect fitness apps.
I'm having trouble with my account
Try resetting your password first. If you're still having issues, contact our support team and we'll help you resolve the problem.
Still Need Help?
If you can't find the answer you're looking for, our support team is here to help.